Software-as-a-Service Benefits

You can achieve optimum business benefits by selecting the new internet revolution that is ‘Software-as-a-Service’ – or SaaS.

The SaaS is primarily a web based service which allows you to optimise your business without high running costs.

If you operate a help desk, you could be right when thinking that more and more businesses are turning to the service for tailored services that can be moulded to your specific business model.

We have added some pointers below which outline the benefits of SaaS to your business, your colleagues and of course your customers:

Benefits to your business

• Combine sales, customer service, management and marketing operations with one easy to use browser-based service
• Runs from your standard web browser on any number of machines
• Compatible with Windows software such as Vista and XP
• Allows usage either individually through defined filters, or with group share options
• Powerful enough to be used by major corporations and affordable enough to be used by small businesses
• Setup is easy and can be done in-house without the need for contractors
• No need for dedicated servers for storage

Benefits to staff

• Plug into the software from anywhere ensuring your employees can access it from their desk
• Using MS applications such as SaaS, minimum training is required and the user-friendly interface is instantly recognisable
• When staff are on targets, the system helps improve efficiency
• Communication between staff and clients is improved using what is effectively a web-based client relationship manager

Benefits to customers

• Queries can be answered efficiently thus helping with your reputation as a good service provider
• Databases can be mirrored so that customers can view the same information as you, giving them the convenience and saving you time
• Automate reports and other individual tasks for presenting to your customer

For more information about how Saas can help your business then take a look at our business adminstration systems and get in touch for free advice about how Saas can help your business to streamline and become more effecient with its operations

Becoming a paperless operation might seem like a dream or even a nightmare but there are many reasons for easing the burden that paper puts on your business operation.

The alternative to paper of course is a computer. There maybe many reasons why the thought of using a computer or introducing more computers into your business can seem daunting or expensive etc etc.

Well if we look at the latter problem of expense first of all. did you know that most computers only get used for 10% of what they can actually do? So that’s 90% of a computer’s resources wasted. Most businesses are slaves to their computers not masters and so computers seem expensive when compared to the labour they are saving.

Computers working for you.

Computers and software that control and carry out adminstration tasks can store huge amounts of data these days and what’s more they can store it securely away from people who shouldn’t see it. Security is a whole different topic that we can cover in a seperate post as it’s very important. With the ability to store all this data you no longer have to store paper files as copies of paper can be stored on a computer and simple text that was once printed out to store can now be saved in a database and easily accessed by anyone authorised to do so.

Then you can start to think about the daily administrative routines and chores that have to be performed so things such as preparing lists of things to do , chasing diary reminders, late bills, sales calls can all be held in a database and called on a screen. Orders can be completed, invoices raised (pdf invoicing), customers updated by email.

Salesmen can look at their diaries, telesales agents can be entering prospects, managers can be viewing performance figures and compiling useful reports and so on and so on.

The main point is that not one piece of paper has been used or printed off to do any of these tasks. It’s all on screen and in the computer database system. Even incoming paper can be scanned and then stored digitally on a system so you can recall it on screen whenever you need it.

Virtually any administrative and managerial task can be carried out using a computer and good system software.

How much does this all cost?

Well of course there has to be some investment but when you look at the return of saving many many hours a week and the increased efficiency of your business operation then the investment will soon pay for itself many times over.

It might not cost as much as you want and of course cutting down on paper also reduces the need to use paper.

Think about this…

How much paper do you use that’s not required?

How many administrative tasks does your business undertake that doesn’t 100% involve a computer?

What % of the computers resources do you use?

How efficient is your business operation and could it be improved?

Creospace provide consultancy to get your business paper free and working efficiently by getting all your company’s administrative tasks dealt with by a bespoke computer system that doesn’t need to cost the earth but goes some way to saving the resources of the earth by cutting out paper.

More information about business adminstration systems can be found here