2009 February | Norfolk-web-marketing-blog

Archive for February, 2009

Inventory Management Software

Thursday, February 12th, 2009

What is inventory management software?

This is a type of web based software that online businesses are using in order to manage the efficiency of their stock control and inventory to maintain a professional business that is able to process, manage and control stock.

Best for smaller ecommerce companies that need to use software that is both versatile and affordable in order to manage levels of stock as they grow the business.

With most inventory management software, you should expect to be able to include all of the following, or be able to select from those you and your developer see is suitable for your business:

Customer and supplier database
Database of stock items
Price list records which can include VAT calculations
Adaptable and company branded invoicing, credit, despatch and delivery notes
Ability to deal with multi currency shop sites
Client orders (buying)
Supplier orders (purchasing)
Inventory and stock control, monitoring and reporting
Detailed analysis and stats

Whilst there are a large amount of inventory management software systems available, it is best to select one which has a number of features that can be adapted to your business – rather than features that you can take but truly do not need.

Software like this is best for smaller businesses that want to incorporate and integrate a stock control system as well as customer and order management, as they are well built to take on important parts of your business whilst being fairly affordable to a business not wishing to expend a whole budget on something they haven't yet tried.

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Software-as-a-Service Benefits

Tuesday, February 10th, 2009

Software-as-a-Service Benefits

You can achieve optimum business benefits by selecting the new internet revolution that is ‘Software-as-a-Service’ – or SaaS.

The SaaS is primarily a web based service which allows you to optimise your business without high running costs.

If you operate a help desk, you could be right when thinking that more and more businesses are turning to the service for tailored services that can be moulded to your specific business model.

We have added some pointers below which outline the benefits of SaaS to your business, your colleagues and of course your customers:

Benefits to your business

Combine sales, customer service, management and marketing operations with one easy to use browser-based service
Runs from your standard web browser on any number of machines
Compatible with Windows software such as Vista and XP
Allows usage either individually through defined filters, or with group share options
Powerful enough to be used by major corporations and affordable enough to be used by small businesses
Setup is easy and can be done in-house without the need for contractors
No need for dedicated servers for storage

Benefits to staff

Plug into the software from anywhere ensuring your employees can access it from their desk
Using MS applications such as SaaS, minimum training is required and the user-friendly interface is instantly recognisable
When staff are on targets, the system helps improve efficiency
Communication between staff and clients is improved using what is effectively a web-based client relationship manager

Benefits to customers

Queries can be answered efficiently thus helping with your reputation as a good service provider
Databases can be mirrored so that customers can view the same information as you, giving them the convenience and saving you time
Automate reports and other individual tasks for presenting to your customer

For more information about how Saas can help your business then take a look at our business adminstration systems and get in touch for free advice about how Saas can help your business to streamline and become more effecient with its operations

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CRM – Customer Relationship Management Software

Saturday, February 7th, 2009

Customer Relationship Management Software

Customer relationship management software available to use in business is revolutionising the internet. Often known as ‘Cloud Hosting' or ‘Software as a Service (SaaS)', easy to use software allows for growth in sales revenue, reduction in overall costs compared to traditional non-tailored packages, and allows for building of stronger relationships between businesses and customers.

Sales Automation

Cloud hosting can improve control over sales figures and revenue in addition to enhancing processes within sales departments.

Management Operations

The operating systems which allow Cloud hosting to run are installed easily. Management, security and increased business up-time are brought together through the Cloud without the need for alternative and additional storage, database, security, hosting and email solutions.

Customer Relation Management

Networks between your business and your customer are strong with the Cloud offering business-specific tools to enhance your customer support

Marketing Automation

Processes in Marketing can be combined with sales processes to allow for increased lead generation with the ability to act on existing databases for smooth flowing of business and optimum ROI results

The virtual infrastructure of Cloud hosting means that businesses are now able to utilise complicated and intelligent software, only accessible in the past by large companies, at a price affordable to the smallest of businesses. Applications are all automated and data remains safe even in the event of server failure.

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